Every product page has personalization fields, names, date, menu, seating, or whatever that piece requires. Fill those in, add to cart, and check out. We print exactly what you enter. Want a change that isn't in the fields, a color match, a specific font, a layout tweak? Email hello@harperkellee.com right after you order and we'll review it before we print.

Yes. For every personalized piece, we email a digital proof within 1–2 business days of your order. It shows the exact layout, type, sizing, and your details. Nothing goes to print until you approve it, and we revise until it's right, at no extra charge.

Email us as soon as you can at hello@harperkellee.com. Before your order goes to print, we'll cancel and refund in full. Once it's in production, usually right after you approve your proof, it's made for you and can't be cancelled.

Reply to your order confirmation email as soon as you can with the corrected address, we can update it anytime before your order ships. Once a package is in the carrier's hands, we can't make changes.

From order to doorstep:

• Proof: 1–2 business days
• Production after approval: 1–3 business days
• U.S. shipping: 3–5 days

Most orders arrive about two weeks after you place them. Order at least three weeks before your date to leave room for revisions.

Free U.S. shipping on orders over $50. Under $50, a flat shipping rate is shown at checkout. We currently ship within the United States only.

You'll get a shipping email with a tracking number the moment your order leaves our studio. Large orders sometimes ship in more than one box, so don't worry if two tracking numbers show up.

Yes. Add your color in the personalization fields, a hex code or a reference photo, and we'll match it as closely as print allows. Color can shift slightly from screen to print, so we can't promise an exact match, but we get close. If exact color is critical, email us before you order.

We personalize our existing designs, your names, dates, colors, and wording, and we're glad to make small tweaks like a font swap or a layout adjustment on request. We don't take full from-scratch commissions. Have a larger project in mind? Email hello@harperkellee.com and we'll tell you if it's a fit.

Everything is printed in-house. Welcome signs, seating charts, and table signs are printed on durable PVC. Yard and directional signs are printed on durable corrugated plastic made for the outdoors. Favors are printed on heavyweight card stock. Keychains are acrylic. Each product page lists the material for that piece.

No, HarperKellee makes finished, physical signage and favors only. We don't sell digital files, printables, or DIY downloads.

We'll make it right. Send a photo of the damage and the packaging to hello@harperkellee.com within 14 days of delivery and we'll ship a replacement as quickly as possible.

Every piece is personalized and printed to order, so we can't accept returns or exchanges. If something arrives with a defect, ships damaged, or has an error on our end, email us, we'll make it right, every time.

Carriers sometimes mark packages as "delivered" a day or two early. Wait one more business day, check with neighbors and your front desk, then email us if it still hasn't shown up. We'll help you file a claim and figure out next steps.